https://community.sony.rs/t5/general-chat/need-help-you-must-be-aged-null-or-over-to-create-an-account/m-p/3811726#M13400 <P>hi, I am trying to update my kids date of birth for the playstations and when log into sonymobile, keep getting the following error message:</P><P>&nbsp;</P><P><STRONG>You must be aged null or over to create an account.</STRONG></P><P>&nbsp;</P><P>Please help, as they cannot get PS Plus and not sure if I get (family member adult), can they then use?</P> Sun, 04 Jul 2021 11:45:11 GMT austin8686 2021-07-04T11:45:11Z https://community.sony.rs/t5/general-chat/need-help-you-must-be-aged-null-or-over-to-create-an-account/m-p/3811726#M13400 <P>hi, I am trying to update my kids date of birth for the playstations and when log into sonymobile, keep getting the following error message:</P><P>&nbsp;</P><P><STRONG>You must be aged null or over to create an account.</STRONG></P><P>&nbsp;</P><P>Please help, as they cannot get PS Plus and not sure if I get (family member adult), can they then use?</P> Sun, 04 Jul 2021 11:45:11 GMT https://community.sony.rs/t5/general-chat/need-help-you-must-be-aged-null-or-over-to-create-an-account/m-p/3811726#M13400 austin8686 2021-07-04T11:45:11Z https://community.sony.rs/t5/general-chat/need-help-you-must-be-aged-null-or-over-to-create-an-account/m-p/3812260#M13401 <P>If the account was created on here and then linked to PSN later, you should reach out to the <A href="https://services.sony.co.uk/supportmvc/en/Contact/Email" target="_blank">Sony Support reps</A> and have them reset the DOB for you.</P><P>&nbsp;</P><P>Hope this helps!</P><P>&nbsp;</P><P>- JD</P> Tue, 06 Jul 2021 14:59:15 GMT https://community.sony.rs/t5/general-chat/need-help-you-must-be-aged-null-or-over-to-create-an-account/m-p/3812260#M13401 Joe_Dohn 2021-07-06T14:59:15Z