https://community.sony.rs/t5/general-chat/unable-to-setup-inzone-buds-due-to-360-spatial-sound-personalizer/m-p/3972488#M15203 <P>Hello,</P><P>&nbsp;</P><P>I've recently purchased some Sony Inzone buds for my PC and on the face of it, they are fantastic.</P><P>&nbsp;</P><P>I am however unable to complete the setup for these as the sound field personalisation section of the INZONE Hub directs me to a 3rd party app "360 Spatial Sound Personalizer". I am unfortunately just met with an error when I try to login. There appears to be no way forward with this.</P><P>&nbsp;</P><P>Has anyone got any advice, or am I just better off returning these and trying another brand / model?</P> Mon, 10 Mar 2025 17:53:58 GMT jordan.tully10 2025-03-10T17:53:58Z https://community.sony.rs/t5/general-chat/unable-to-setup-inzone-buds-due-to-360-spatial-sound-personalizer/m-p/3972488#M15203 <P>Hello,</P><P>&nbsp;</P><P>I've recently purchased some Sony Inzone buds for my PC and on the face of it, they are fantastic.</P><P>&nbsp;</P><P>I am however unable to complete the setup for these as the sound field personalisation section of the INZONE Hub directs me to a 3rd party app "360 Spatial Sound Personalizer". I am unfortunately just met with an error when I try to login. There appears to be no way forward with this.</P><P>&nbsp;</P><P>Has anyone got any advice, or am I just better off returning these and trying another brand / model?</P> Mon, 10 Mar 2025 17:53:58 GMT https://community.sony.rs/t5/general-chat/unable-to-setup-inzone-buds-due-to-360-spatial-sound-personalizer/m-p/3972488#M15203 jordan.tully10 2025-03-10T17:53:58Z https://community.sony.rs/t5/general-chat/unable-to-setup-inzone-buds-due-to-360-spatial-sound-personalizer/m-p/3972987#M15269 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.rs/t5/user/viewprofilepage/user-id/1115830995">@jordan.tully10</a></SPAN>, the sound field is related to the 360 reality audio feature. If you're trying to claim your 360 reality audio promotion, make sure to follow the steps below:&nbsp;</P> <P><SPAN style="color:rgb(45,51,56);">1. Go the 360 Audio reality website:</SPAN><SPAN style="color:hsl(240, 75%, 60%);">&nbsp;</SPAN><A href="https://www.sony.net/Products/360RA/FT/" target="_blank"><SPAN style="color:hsl(240, 75%, 60%);">https://www.sony.net/Products/360RA/FT/</SPAN></A><BR /><SPAN style="color:rgb(45,51,56);">2. Select the language and country and tick the terms and conditions box.</SPAN><BR /><SPAN style="color:rgb(45,51,56);">3. Once you click accept, select the music service, enter the code, then click on Submit.</SPAN><BR /><SPAN style="color:rgb(45,51,56);">4. You'll be redirected to the selected Music Service registration page to create an account.</SPAN><BR /><SPAN style="color:rgb(45,51,56);">5. Once you're done, download the desired the service’s app and login with the created account.</SPAN><BR /><BR /><SPAN style="color:rgb(45,51,56);">The code only works when a new account is created. It does not work with existing accounts.</SPAN></P> <P>&nbsp;</P> <P>This link explains everything about 360 reality audio: <A href="https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001547610.html" target="_blank">https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001547610.html</A>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 14 Mar 2025 17:34:00 GMT https://community.sony.rs/t5/general-chat/unable-to-setup-inzone-buds-due-to-360-spatial-sound-personalizer/m-p/3972987#M15269 MaggieGreene 2025-03-14T17:34:00Z