https://community.sony.rs/t5/hi-fi-systems/sony-ht-mt-500-soundbar-problem/m-p/3693552#M3717 <P>Hello,</P><P>&nbsp;</P><P>I own a Sony HTMT500 soundbar. A firmware update took place and has completely buggered my soundbar.&nbsp;</P><P>&nbsp;</P><P>When it loads it says please wait and then goes to a home screen where it only shows the wallpaper. Please see attached image.</P><P>&nbsp;</P><P>I have reset it by pressing the minus button and the power button, I have tried a different HDMI port and switched it off and on again.</P><P>&nbsp;</P><P>Sony have advised me to go to a repair centre but is there any way for me to do a factory reset without using the home button because that is where the problem lies as I cannot access the home screen.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20200806_105822.jpg" style="width: 2880px;"><img src="https://community.sony.rs/t5/image/serverpage/image-id/455986i1BD45C37CA4DACF3/image-size/large?v=v2&amp;px=999" role="button" title="20200806_105822.jpg" alt="20200806_105822.jpg" /></span></P><P>&nbsp;</P> Tue, 11 Aug 2020 14:51:24 GMT Punjabi_Gooner 2020-08-11T14:51:24Z https://community.sony.rs/t5/hi-fi-systems/sony-ht-mt-500-soundbar-problem/m-p/3693552#M3717 <P>Hello,</P><P>&nbsp;</P><P>I own a Sony HTMT500 soundbar. A firmware update took place and has completely buggered my soundbar.&nbsp;</P><P>&nbsp;</P><P>When it loads it says please wait and then goes to a home screen where it only shows the wallpaper. Please see attached image.</P><P>&nbsp;</P><P>I have reset it by pressing the minus button and the power button, I have tried a different HDMI port and switched it off and on again.</P><P>&nbsp;</P><P>Sony have advised me to go to a repair centre but is there any way for me to do a factory reset without using the home button because that is where the problem lies as I cannot access the home screen.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20200806_105822.jpg" style="width: 2880px;"><img src="https://community.sony.rs/t5/image/serverpage/image-id/455986i1BD45C37CA4DACF3/image-size/large?v=v2&amp;px=999" role="button" title="20200806_105822.jpg" alt="20200806_105822.jpg" /></span></P><P>&nbsp;</P> Tue, 11 Aug 2020 14:51:24 GMT https://community.sony.rs/t5/hi-fi-systems/sony-ht-mt-500-soundbar-problem/m-p/3693552#M3717 Punjabi_Gooner 2020-08-11T14:51:24Z https://community.sony.rs/t5/hi-fi-systems/sony-ht-mt-500-soundbar-problem/m-p/3693733#M3718 <P>Hi Punjabi_Gooner,</P> <P>&nbsp;</P> <P>I guess something went wrong with the update and bricked the soundbar.</P> <P>A factory reset won't help. The only chance is to send the soundbar to service.</P> <P>&nbsp;</P> <P>Cheers</P> <P>Peter</P> Wed, 12 Aug 2020 07:36:07 GMT https://community.sony.rs/t5/hi-fi-systems/sony-ht-mt-500-soundbar-problem/m-p/3693733#M3718 Peter_S. 2020-08-12T07:36:07Z