Sony DSC RX-100 Screen goes black after taking photo, lens doesn't retract when power off, etc

josette1116 — Wed, 26 Jun 2024 00:02:33 GMT

Hi!

I have a Sony RX-100 camera that have started to behave strangely, although I have not dropped it or anything.

It is a number of strange symtoms:

After taking a photo, the screen goes black
The picture does not get saved, so I can't take pictures with it. If I power off and on again, the screen is still black (or dark grey).
The camera does not start. Sometimes the power button blinks orange
To start it I have to take out the battery and reinsert it. If it doesn't work the first time it may work the 2nd or 3rd. Otherwise I can try a different battery, or it might help to have it 100% charged.
Some time the power button blinked orange a couple of times, then it didn't start. But that is not typical, mostly it does nothing when it doesn't start.
The lens does not retract when powering off
This is consistent. It only retracts when it's on and I wait a while, or press the image library button (or what it's called), then it retracts.
Manual focusing causes the image on the display to freeze for a couple of seconds, orange square appears at the bottom of the screen.
When turning the focus, the picture freezes and moves a bit back and forth, then goes back to normal. The focusing works but it I'm interrupted by this behaviour. During the freezing, there is a small black screen in the bottom left with a orange square:
During manual focusing, freezes 2-3 secoonds

I bought an extra battery, Jupio CSO0026 , which is supposed to be working for this camera.

I have done a reset : in the menu on "initialize", there are three options "Reset default", "Rec mode reset", "Custom reset". I have done all three of them.

I have done a firmware upgrade, so it now has version 1.10.

I hope that someone knows about this issue and some ideas how to fix it!

Re: Sony DSC RX-100 Screen goes black after taking photo, lens doesn't retract when power off, etc

Anonymous — Sun, 30 Jun 2024 15:45:55 GMT

@josette1116, try to remove the batteries for 1 or 2 minute and then reinsert them. If you use any accessories, try removing them as well.

topic Sony DSC RX-100 Screen goes black after taking photo, lens doesn't retract when power off, etc in Cyber-shot compact cameras

Sony DSC RX-100 Screen goes black after taking photo, lens doesn't retract when power off, etc

Re: Sony DSC RX-100 Screen goes black after taking photo, lens doesn't retract when power off, etc