topic Handycam SX33 - Can't access internal memory in Camcorders https://community.sony.rs/t5/camcorders/handycam-sx33-can-t-access-internal-memory/m-p/2002036#M3727 <P>I have connected my camcorder to the mains supply via the power supply transformer.&nbsp; I have also connected the camcorder to my computer via the USB cable.</P><P>&nbsp;</P><P>When I open the viewfinder,there are two options USB CONNECT and DISC BURN.&nbsp; I tap on USB CONNECT.&nbsp; The screen then shows 'Connected.&nbsp; Do not unplug the USB cable.&nbsp; Do not turn off the power.&nbsp; Do not close the LCD panel.&nbsp; At the bottom left of the screen USB CONNECT appears.&nbsp; Nothing happens when I try to tap on that</P><P>&nbsp;</P><P>Also, my computer running Window 7 does not recognise the camcorder as an external device when I go to Start &gt; Computer.</P><P>&nbsp;</P><P>I'm trying to access the internal memory to copy some video files there to my computer hard drive.&nbsp; Any suggestions will be much apopreciated</P> Fri, 21 Aug 2015 16:03:01 GMT RichardHumph 2015-08-21T16:03:01Z Handycam SX33 - Can't access internal memory https://community.sony.rs/t5/camcorders/handycam-sx33-can-t-access-internal-memory/m-p/2002036#M3727 <P>I have connected my camcorder to the mains supply via the power supply transformer.&nbsp; I have also connected the camcorder to my computer via the USB cable.</P><P>&nbsp;</P><P>When I open the viewfinder,there are two options USB CONNECT and DISC BURN.&nbsp; I tap on USB CONNECT.&nbsp; The screen then shows 'Connected.&nbsp; Do not unplug the USB cable.&nbsp; Do not turn off the power.&nbsp; Do not close the LCD panel.&nbsp; At the bottom left of the screen USB CONNECT appears.&nbsp; Nothing happens when I try to tap on that</P><P>&nbsp;</P><P>Also, my computer running Window 7 does not recognise the camcorder as an external device when I go to Start &gt; Computer.</P><P>&nbsp;</P><P>I'm trying to access the internal memory to copy some video files there to my computer hard drive.&nbsp; Any suggestions will be much apopreciated</P> Fri, 21 Aug 2015 16:03:01 GMT https://community.sony.rs/t5/camcorders/handycam-sx33-can-t-access-internal-memory/m-p/2002036#M3727 RichardHumph 2015-08-21T16:03:01Z