topic Re: X9000A Series in Other TVs

X9000A Series

edluvuk — Tue, 08 Apr 2014 11:14:31 GMT

Hello.

It is possible to update the firmware of the new TVs Sony BRAVIA (X9000A Series) in the future so that it could work with video encoding H.265 (HEVC)? Is hardware capable to run this new codec?

Regards.

sean

Re: X9000A Series

Anonymous — Tue, 08 Apr 2014 11:32:16 GMT

HI there

Id be reasonably confident to say that H.265 (or HEVC) will probably not come to pre-2014 TVs. This is because the H.265 codec requires a lot more processing power than the other codecs available, and the TV probably doesnt have the processing power to decode it.

Cheers

Re: X9000A Series

Anonymous — Wed, 09 Apr 2014 13:07:48 GMT

Linking to this thread too:

http://community.sony.co.uk/t5/televisions/sony-x9005a-owners-amp-netflix-4k-hevc-codec/m-p/1591963

Re: X9000A Series

Lalami1990 — Thu, 10 Apr 2014 09:39:07 GMT

Got a petition started here addressed to Sony:

I've sent out a few emails. One to customer services, another to the head office, another to the corporate headquarters in Japan for customer feedback. I doubt that I'm the only person doing this but hopefully this would get the ball rolling for us European owners. Hopefully you could all sign the petition and perhaps help spread the link around to other forums.

[EDIT] - Link to petition removed - against forum rules.

Re: X9000A Series

Anonymous — Wed, 23 Apr 2014 22:28:43 GMT

Hi all

The solution to this problem has been announced today and is in the name of an additional Media Player device (FMP-X5).

Press Release:

http://presscentre.sony.eu/content/detail.aspx?ReleaseID=9716&NewsAreaId=2

A couple of additional links:

http://www.hdtvtest.co.uk/news/sony-fmpx5-201404233747.htm

http://www.whathifi.com/news/sony-4k-media-player-brings-netflix-4k-streaming-to-201213-4k-tvs

http://www.techradar.com/news/television/tv/sony-fmp-x5-media-player-announced-for-netflix-4k-stream...

Cheers

Re: X9000A Series

pidcock — Thu, 24 Apr 2014 13:13:27 GMT

£350 just to watch Netflix, I don't think so! So the U.S.A. get a hard drive and the ability to download 4K movies and we get this. We need a physical 4K Bluray player Sony.

Re: X9000A Series

Steveburlison — Sat, 10 May 2014 23:12:02 GMT

I to have sent messages to sony customer services about how I think is disgraceful that I spend 5000 on a tv and find it's not able to play netflix 4 k I think the media players should be sent free of charge I was assured by the sony rep this tv was future proof

Re: X9000A Series

Steveburlison — Sat, 10 May 2014 23:14:17 GMT

It would be good if everyone complained but do you really think they will do anything about it I would. Like to think so

Re: X9000A Series

orakevin — Mon, 29 Dec 2014 10:50:56 GMT

Lies, Lies, and More Lies!

The Sony Sales Rep stood there showing me a "Demo" of House of Cards in 4K from Netflix, and told me "Oh sure, no problem. This TV will stream 4K content from Netflix." Lies, pure & simple. My 55X9005A does not even need the hardware "fix" that requires a Sony repairman to come out, but still no dice from Netflix.

I was told it had a 5 year warranty. Yeah, right. Registered on line and was told I have a 1 year warranty but if I want to spend more money I can buy up to three years. Lies!

Last Sony I will ever buy, after having purchased 3 Sony TVs over the last 10 years or so. (And a Sony Vaio Laptop, and a Blue Ray player, and a DVD player, and an integrated amplifier.)

Screw me once, shame on you; Screw me twice... Never again.

Re: X9000A Series

Anonymous — Mon, 29 Dec 2014 10:55:39 GMT

Good Morning @orakevin

I have had to edit your post slighly due to a slight profanity in the context of what you wrote. Unfortunately to access 4K Netflix on your TV, you will need an additional hardware (FMP-X5). If you were mis-sold your TV, you will need to take it up with the particular store where you purchased your TV from.

In regards to your warranty, I have passed this onto Sony for them to have a look at and give you a call. Please ensure that you have the correct contact details in your profile.

Cheers

Re: X9000A Series

orakevin — Mon, 29 Dec 2014 11:22:44 GMT

@Anonymous

I don't think "The lying rat Sony Sales Rep" is profane. I suppose you can change it to "A lying Sony Sales Rep", taking off the "rat" part, but as he (the Sony Sales Rep) was the liar who told me the lies about streaming Netflix in 4K to *my* TV I would like to see that wording returned to my post. This isn't an issue with the store where I purchased the TV. The liar was most certainly a Sony employee, wearing is official Sony shirt and a "Sales Rep" ID around his neck.

One more point: The lying Sony Sales Rep never mentioned the need for a separate AND EXPENSIVE "add-on" media player which also does not appear on the Netflix compatibility website. Oh, and by the way: YOUR FMP-X5 IS NOT IN STOCK ANYWHERE IN EUROPE!!! How do you figure I can spend even more money on more Sony junk when it isn't any where to be found???

Thanks for passing on the bit about the warranty, though. Perhaps you can make one lie become truth. I guess we'll see if Sony give a flip about retaining customers.

Re: X9000A Series

J-star — Mon, 29 Dec 2014 13:40:57 GMT

Don't trust salesmen... it's in the job title... their job is to get the sale plain and simple. I'm sure there are plenty of good ones but they may be the exception.

Do your own homework, and only rely on the word of the salesperson if have to and you are at a reputable store or company that either you know you can trust, or that you know will be accountable in the case that they give you wrong information. If you were given wrong information, they should take the product back if it's sufficient to make you change your mind about it if you speak to the person in charge. However, this will depend on the perceived significance of the bit of information in question and also of course the way in which you deal with them. Calling them rats or approaching with an attitude of entitlement and hostility rather than just reasonably seeking redress wouldn't help.

The key message is caveat emptor as any experienced consumer knows.

Re: X9000A Series

Anonymous — Mon, 29 Dec 2014 13:48:18 GMT

Kudos - Well put J-Star