https://community.sony.rs/t5/other-tvs/freeze-issues-kdl43wd751bu/m-p/2468358#M50321 <P>Hi there</P><P>&nbsp;</P><P>We have 3 of the above TVs all updated to the most recent firmware, which have all recently started freezing.&nbsp; They continue to display pictures, but are completely unresponsive to remote control or the physical on/off button.&nbsp; The only way to remedy is to turn them off and on again at the wall plug.&nbsp; They're also connected by ethernet cable to our LAN and yesterday, one of them caused our whole network to go offline!&nbsp; It certainly appears that the most recent firmware update has a few significant bugs.</P><P>&nbsp;</P><P>Does&nbsp;anyone have any comparable experiences or advice to fix these issues please?</P><P>&nbsp;</P><P>Many thanks!</P> Fri, 25 May 2018 15:53:45 GMT morespace 2018-05-25T15:53:45Z https://community.sony.rs/t5/other-tvs/freeze-issues-kdl43wd751bu/m-p/2468358#M50321 <P>Hi there</P><P>&nbsp;</P><P>We have 3 of the above TVs all updated to the most recent firmware, which have all recently started freezing.&nbsp; They continue to display pictures, but are completely unresponsive to remote control or the physical on/off button.&nbsp; The only way to remedy is to turn them off and on again at the wall plug.&nbsp; They're also connected by ethernet cable to our LAN and yesterday, one of them caused our whole network to go offline!&nbsp; It certainly appears that the most recent firmware update has a few significant bugs.</P><P>&nbsp;</P><P>Does&nbsp;anyone have any comparable experiences or advice to fix these issues please?</P><P>&nbsp;</P><P>Many thanks!</P> Fri, 25 May 2018 15:53:45 GMT https://community.sony.rs/t5/other-tvs/freeze-issues-kdl43wd751bu/m-p/2468358#M50321 morespace 2018-05-25T15:53:45Z https://community.sony.rs/t5/other-tvs/freeze-issues-kdl43wd751bu/m-p/2468663#M50329 <P>Hi there,</P> <P>&nbsp;</P> <P>Have you tried a factory reset?</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>M</P> Sat, 26 May 2018 18:11:01 GMT https://community.sony.rs/t5/other-tvs/freeze-issues-kdl43wd751bu/m-p/2468663#M50329 Anonymous 2018-05-26T18:11:01Z https://community.sony.rs/t5/other-tvs/freeze-issues-kdl43wd751bu/m-p/2469823#M50351 <P>OK thanks we've given that a try and shall see whether it has a positive effect, over the next few days.</P> Tue, 29 May 2018 09:56:54 GMT https://community.sony.rs/t5/other-tvs/freeze-issues-kdl43wd751bu/m-p/2469823#M50351 morespace 2018-05-29T09:56:54Z