https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2469002#M50335 <P>Anybody know of any fixes?</P> Sun, 27 May 2018 14:23:42 GMT LeighIreland 2018-05-27T14:23:42Z https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2468779#M50331 <P>Morning. Yesterday i tried to turn on my tv. It turns on with the Sony logo but then just goes to backlight. Nothing on the remote works. I've tried disconnecting everything but still does the same? Tried a power reset too to no avail. Any suggestions please?</P> Sun, 27 May 2018 08:25:06 GMT https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2468779#M50331 LeighIreland 2018-05-27T08:25:06Z https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2469002#M50335 <P>Anybody know of any fixes?</P> Sun, 27 May 2018 14:23:42 GMT https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2469002#M50335 LeighIreland 2018-05-27T14:23:42Z https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2469651#M50347 <P>Hi @LeighIrelend</P> <P>&nbsp;</P> <P>Have you tried a factory reset? Have a look at <A href="https://www.youtube.com/watch?v=cV9ktbKB7k4" target="_blank">this video</A> that guides you through the process.</P> <P>&nbsp;</P> <P>Cheers</P> <P>Mick</P> Mon, 28 May 2018 19:09:21 GMT https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2469651#M50347 Mick_D 2018-05-28T19:09:21Z https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2469655#M50348 <P>I've tried doing a factory reset Mick, but it hasn't fixed the problem unfortunately. Thanks for the info though</P> Mon, 28 May 2018 19:17:59 GMT https://community.sony.rs/t5/other-tvs/kd-49xe7002/m-p/2469655#M50348 LeighIreland 2018-05-28T19:17:59Z