CUSTOMER TECHNICAL SERVICES

[VINGRANT42]

BE AWARE THAT SONY TECHNICAL ASSISTANCE QUERIES ARE NOW PASSED THROUGH TO 'JUST ANSWER' WHO CHARGE FOR THIS AND DURING THE PROCESS HOOK YOU INTO A MONTHLY MEMBERSHIP AT £35 PER MONTH !

TAKE CARE TO CHECK AND CANCEL IF THIS HAPPENS !

Edit by a Mod: This is not true, Sony Support does NOT charge you for assistance queries and do NOT charge a monthly membership etc. This member must have contacted somebody else in error.

[LightFoot]

Hi @VINGRANT42 

I haven’t seen that press release, have you got a link?

Are you sure that you contacted Sony direct. There are many companies out there, like Just Answer that fool people into thinking they are the “official” support.

[jumpsuit]

Hi @VINGRANT42  and welcome to the UK Community

Please give us the details of who you contacted as soon as possible.

It's important.

Thanks

[PortraiDaWizard]

 😕  I think you are scammed. H H H Hıı. interesting. could be private workplace?