Hi, my sony is 4k but when i try to watch sky atlantic it says that i have to change the resolution to 2160, when i try this nothing happens and it reverts back to 1080, my sky streaming puck says my TV isn't compatible ... why after being a 4k tv won't it work.
my sound bar is in the earc as it's meant to with the HDMI cable, i've tried an optical cable but that doesn't work either, so I'm guessing that i have a trouble in my TV
Hi @toffee68. What is the full model number of your TV? It will start with KD, XR or K. You need to ensure that the HDMI input port is set to Enhanced. Without the full model number it is difficult to help you.
