Hello
I bought the e-reader PRS 600 online (e-bay) less than one year ago from a US company. I live in the Netherlands. The screen seems to have a problem. I can no more turn it on. The screen is partially permanently covered with ink and when i charge it (even for five hours), it doesn't work : (1) it doesn't show the USB sign that illustrate it's charging (2); sometimes, the red light even disappear (as if it was fully charged) but when i tried to turn it on, nothing happens and sometimes i have a yellow light that blinks (where we have the red light when it charges).
I tried to reset (soft) to no avail; i tried to do a hard reset but "Opening book"... does not display on the screen. As I said below, i charged it five hours or more. I used it initially without problem for 3 months. It seems the problem occurred when i did not use it for several days, after having closed it in idle mode. I'm not so sure but It didn't fall down, nothing hit the screen. Is a screen problem?
Have you heard of a problem like that in the past? How to benefit from the
warranty?
Regards and thanks for any reply
