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Software crash on reader?

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krgyala
Visitor

Software crash on reader?

Hiya!

I using my reader a few months and I never had problem with it till today.

I just transfered some books, using the proper reader programme, disconnected my reader from computer, and is show the page what never seen before : Saying opening books - and then couple minutes later bring up the main page with the sign is working, and than just shut off itself.

I try to reset it, but whatewer how long I press this little tiny botton , doing nothing.

Once when I was be able to reach the main page , formated the internal memory, try again to transfer 1 book but when I disconnected and try to opened the book is shut off again.

Tre problem is not sorted, and I just read the garantee is not covering the software problames.

Is there anyone can help me , please? Product : PRS-300

😞

1 ACCEPTED SOLUTION

Accepted Solutions
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Thalamus.
Champion

Hi krgyala,

welcome to Questions & Answers..:smileyhappy:

It would seem that your Reader may need a repair..

I suggest that you contact Sony to arrange a repair - Register for a Repair

View solution in original post

1 REPLY 1
profile.country.GB.title
Thalamus.
Champion

Hi krgyala,

welcome to Questions & Answers..:smileyhappy:

It would seem that your Reader may need a repair..

I suggest that you contact Sony to arrange a repair - Register for a Repair