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BDP-S4100 not showing full film held on USB

ck3010
New

BDP-S4100 not showing full film held on USB

Hi,

 

when Im trying to watch a film held on my usb stick through the S4100 blu ray player, its saying the duration is 12 mins and 6 seconds, and is only showing the first 12 mins and 6 seconds, although the full film is on the stick.  Ive tried another film in this manner and again its only saying the duration is 12 mins and 7 seconds (and again the full film is on the stick as I can see it on my laptop).

 

Does anyone know what the issue is, is it memory or is it a setting Ive missed (or something else entirely).

 

Thank you in advance

 

CK3010

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