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Hi. I wonder if anyone can help. My BDV- E2100 player is stuck on BT (Bluetooth) even though it can't actually make a bluetooth connection. It doesn't respond to the remote or any function key on the machine, and I can't see the Home screen on the TV. I've tried the usual - unplugged the machine for several minutes but it makes no difference. I've phoned Sony support and their answer is to send it for repair. I don't suppose anyone knows of a hack to factory reset the machine, before I consider going down the repair route?
Thanks very much
Hi there,
Welcome to the community.
You can diagnose your product and get advice about repairs from the official Repair and Warranty site here.
Best wishes,
Ed