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vertical lines on screen

Sfiso
Visitor

vertical lines on screen

I've had the phone for two weeks now but it suddenly started having vertical lines on the screen, it's been on and off but now seems to be permanent. Please assist
13 REPLIES 13
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Uliwooly
Expert

@Sfiso

Could you post a screenshot?

screenshot = press and hold power & volume down for 1-2 seconds. 

Either post the screenshot here or upload it to box or dropbox 

Phy
Legend
Legend

Do you see those lines with a particular app? 

Boot on safe mode and see if you see those vertical lines
Phy
Legend
Legend

Are those vertical lines visible while outdoors (direct sunlight) ?
Sfiso
Visitor

Booted in safe mode but they don't seem to be going away.
Sfiso
Visitor

Even when indoors had them at night
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Uliwooly
Expert

@Sfiso

Could you post a screenshot?

Jake-SonyXperia
Champion

Hi Sfiso,

Welcome to the community,

This may be a Developer options function, although I do not think it would action in Safemode, I still suggest checking.

Menu > settings > Developer Options > Turn everything off.

If that does not help, then you may be looking at a hardware or software issue.

Let us know how you get on.

Shyami
Visitor

My Sony Xperia M4 Aqua dual has the same problem since this morning. No idea what happened, but I get vertical lines. The phone was bought in India in February and am currently in Italy. I do have a global warranty. Can anyone guide me where I can get this sorted please? Thanks