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WF-1000XM5 - google voice assistant stopped working?

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mikprr
New

WF-1000XM5 - google voice assistant stopped working?

Anyone have problems with google assistant not working?

Usually I just hold the right bud and it reads the notifications, but today that did not work.

Also not responding to hey google.. so set it up again. press and hold right bud, get the beep but no assistant.

same issue on another phone. android 11 and 12.

So, a new update that broke it? tried factory reset

3 REPLIES 3
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SatoruGojo
Community Team

Hi @mikprr, try to make sure it's updated to software v3.2.1, test it with another device then try to reset and initialize it. 

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mikprr
New

yes, I have tried that on 2 phones + a tablet.

the google app version 15 seems to brake it, uninstall update and installing Google_14.49.45.29  brings back option of holding right bud and assistant speaks clock and messages. but hey google option is broken there (voice option )

 

this on 

motorola edge 30 pro android 13

tab s5e android 11

unihertz jelly android 11

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SatoruGojo
Community Team

Heyyy @mikprr seems to be Google issue, try to contact them.