To all considering sony products. Beware. I have given Sony my loyalty for years with purchases of 4 different cameras upto a top of the range Alpha camera. Top range camcorder, Laptop. stereos etc. Never needed support for any, however bought xperia table s when they first came out nothing but trouble. Kept turning itself off. Contacted customer service who gave instructions for a complete reset. did that and on restarting it had lost half the loaded programmes. Spent hours on line, on the phone and talking to call centres all over the world. No success. In addition wanted to transfer my reading library from my sony e reader. In the process was locked out of my waterstones account and lost access to a substantial library so had to start again. Further advice on resetting and I now have to do this on a regular basis to try and stop it becoming unstable. Internet gave details of jelly bean upgrade. Only happened in America. I discovered. Tablet now turning itself off again. 

Tablet is now discontinued as is customer service

DISGUSTED. could have bought I Pad for same money. My 3gs continues to upgrade and 6 yrs old. Wont by Sony again. Will buy Samsung as my current laptop sf310 has been the model of reliability as has my televisions. SO SAD HAVE SPENT THOUSANDS WITH SONY BUT NOT A PENNY MORE> THEY DONT CARE