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Black screen

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Bolts82
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Black screen

Hi all,

 

My Z1 is on but the screen is black and won't come to life when I press the power button. I've tried restarting it; nothing. I've tried  a force restart; nothing. 

 

I hear this is a common problem but how do I get past it???

 

Look forward to the answer. 

 

Lance. 

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