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A few issues which may be connected

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A few issues which may be connected

In USB connectivity menu, it's empty aside from 'install software', and because of this I can't connect to a Pc (charge mode only?).

Sony Xperia care says my imei is invalid when I register, but recognizes it when I use it to look for software updates. And while it says I'm fully updated (I'm running lollipop), and that there's no future updates planned, it also mentions underneath that marshmallow has be released for m4. Wouldn't that mean that I'm not updated?

I'd love to update my phone via pc, but again, nothing in the USB menu.

Ohh, also.
I've heard you guys day the M4 Aqua doesn't support OTG, but my phone was packaged with the cable. Like actually a Sony otg cable out of the box brand new box. Wouldn't that mean that it's supposed to be supported?

All help us appreciated with these issues, Thanks!
Alek
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Uliwooly
Expert

You should contact your Local support to get your device inspected.