album issue

[Memo-azizi]

sometimes the videos hang and take a long time to play and afterthat the sound of the keypress has disappeared for seconds.

[_alexdon_]

Are you playing the videos recorded with the device?

[Memo-azizi]

yes and the same thing with the other videos.

[_alexdon_]

Can you try settings-apps-all-album,force stop and clear data.Restart.

[Memo-azizi]

i have done this before ...and i made a full repair with pc companion today , and waiting for the results.

[_alexdon_]

See how it is after the software repair.

[Memo-azizi]

the problem is not gone after the software repair  

[_alexdon_]

I am sorry,have your device checked at a sony service.