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charging baffled!

Bettsy236
Visitor

charging baffled!

hi i have got an xperia m2 and i am confused what could be wrong with my phone.

some times i go to bed put my phone on charge wake up 100% battery great,

other times go to bed wake up about 30% charge hhmmmm.

today woke up about 30%charge so plugged in ac charger but no charging tried about 3 different chargers the phone vibrates when i plug it in but no charge.

connected it to my laptop via usb laptop can detect the phone but no charge again.

dont kow if it  my battery or the charge port!

2 REPLIES 2
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MarlonUk1
Expert

try to check the usb port of your phone, does it feel loose when you insert the usb cable? try to hold the usb cable port in while charging,. the usb of the device typically loosens when used with other usb cable not officially included in box,

try to charge your device to 100% and boot to safe mode. observe overnight . if there is no battery drain, then it means that an app that you have installed is the reason why the battery is draining

Bettsy236
Visitor

tried the safe mode thing and charging at sam time and still battery drained, now my phone is dead no battery life so sending it off, think it was the usb port as if you moved the connector it would flash on then straight off.