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cofused back cover

TulasisargeRam
Visitor

cofused back cover

hi there .. i recently got brand new Z1 compact. my small brother thought it was aremovable back cover . and tried to pulled back cover with his nails (shown in picture)will it wffeact waterproof .. is the glue sticker strong inside .. scaring to use it under water !!!! Slightly_frowning_Face Slightly_frowning_Face24795524_b01.jpg

3 REPLIES 3
Thommo
Genius

If the panel was removed or was slightly lifted then I'd hazzard a guess and say yes - So you need to either return your device to the place of purchase or contact Xperia care and ask for a pressure test http://www.sonymobile.com/global-en/support/contact-us/

TulasisargeRam
Visitor

i just tried some to Z1C i blowed air with my mouth .. in the phone right from here as in picture .. i feel like it is swelling .. like a filled air inside the balloon... does it effect waterproof 

sony_xperia_z1_compact_d5503_lime-26388912-xtra3.jpg

Jake-SonyXperia
Champion

Hi TulasisargeRam,

 As suggested above, I would suggest getting the handset to a service agent, as the seals may no longer be intact. Please use the link above to contact Sony Mobile directly.

I apologize for the inconvenience this may cause.