Crashing often

[Whitewater8]

I've been crashing lately, difficult to say why. Can't seem to replicate it consistently.

Basically getting a screen...similar to the TV channels that have to signal, grey and fuzzy. The power button keeps vibrating when I try the finger print sign on, it's weird.

Them its back to working. Any thoughts?

[Jake-SonyXperia]

Hi Whitewater8,

Really sorry to hear this, based on what you have described, this seems more hardware related. I can only really suggest that you contact Customer Care within your region to have them arrange an assessment on the product.

Use my signature below to find appropriate contact details.

Let us know if you have any issues.