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Experia restarts

derekduvall
Visitor

Experia restarts

Hi,my experia sp keeps rebooting today...after last update was slow so had to keep force stopping apps running to speed it up, was going to do a factory reset as was fine at start. After updating yesterday all mine has done all day is keep going into a reboot loop, which is a pain in the as I'm a lorry driver, need my phone all day for calls, and need it at night for a router for tv and fb... have they done with the new update?????......

2 REPLIES 2
Thommo
Genius

Try performing a system repair as this will often fix issues after an upgrade - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

profile.country.GB.title
Uliwooly
Expert

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355