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Front camera won't start

Sentrist
Visitor

Front camera won't start

I'm having a problem where the front camera randomly refuses to start, no app can start it.

The default camera app would immediately switch back to main camera when told to use the front one.

Trusted face would flash the 'face unlock' icon and then back to padlock icon.

Most third party camera and video chat apps would do nothing, force close or display error.

This problem goes away when the device is rebooted.

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Xperia M5 (E5663)

Android 6.0 (build 30.2.B.0.100)

1 REPLY 1
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Uliwooly
Expert

@Sentrist

Based on your other post

http://talk.sonymobile.com/t5/Xperia-M5/Recent-apps-missing-after-a-few-minutes-of-the-phone-being/m...

you should contact your Local support to get your device inpsected

you can also try this

settings > apps > camera > clear data > boot in >>> safe mode > settings > about phone > diagnostics > test > test the cameras. 

and repair it with XC

 

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355