Hanging

[Asrith]

Ya I did it by using PC but no use again again same problem and also music stops while playing aftet 15 to 20 it will resuming what should I do I followed all the steps what you said above please give me suggestions I love Sony I only use sony products please please

[Asrith]

I just purchased Sony Xperia c3 1 month back I submitted 3 tunes my handset in service center for only one resion i.e hanging

They are saying its lollipop problem what should I do I was frustrated with my mobile please help me

[Phy]

You can repair the phone with Sony PC Companion and see if it improves the problem.
http://support.sonymobile.com/us/tools/pc-companion/

[Thommo]

Performing a system repair using PC Companion - This will factory reset your phone and erase all data

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[Asrith]

Ya I did it but no use again again same problem and also music stops while playing aftet 15 to 20 it will resuming what should I do I followed all the steps what you said above please give me suggestions I love Sony I only use sony products please please

[Uliwooly]

@Asrith

Don't create duplicate posts, it's consider SPAM