Join now - be part of our community!

How to re enable data usage for apps disabled in a usage cycle that is not displayed anymore

agape
Visitor

How to re enable data usage for apps disabled in a usage cycle that is not displayed anymore

I have an Xperia E that I bought a few months ago. With the new phone I had been a little over-enthusiastic and had disabled data usage for a few system apps like Walkman and a few non-system apps during the first data usage cycle (the first month) [Settings--Data usage--app--Restrict all data]. I did not expect that, after four data usage cycles, Android would just take it for granted the data usage settings I had set for apps in the previous cycles. The data usage screen shows only the last four cycles. It does not show the cycles before that, and I am left with no option to re enable the data for those apps.

I have tried a few methods, like uninstalling the apps and then reinstalling them again, which works but is possible only for non-system apps. I have also tried modifying the data cycle starting dates, and that worked for a couple of apps but still there are a few more left. I also tried settings reset (not factory reset), but it too did not help. I know a factory reset may solve the problem, but the apps I talk about don't obligatorily need internet, so that would be tedious.

I have searched the internet, but couldn't find a solution, or even the problem itself, seems not many people disable data usage for apps using the built-in firewall. Has anyone ever faced this problem? Does anyone know of a solution except for a factory reset or a repair using SUS?

6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

How about 

settings > apps > all > select the app > clear data 

agape
Visitor

I have tried clearing data, it did not solve the problem. It seems the problem is just the result of a poorly thought of option implemented by Android engineers. Hope they redesign the interface of the option in their subsequent versions.

Tags (1)
profile.country.GB.title
Uliwooly
Expert

If all fail then perform a settings reset 

agape
Visitor

I have tried settings reset (not factory reset) at Settings-Back up and reset-settings reset. It did not solve the problem, and performing a factory reset would be tedious- I will have to download all apps again and set them all up again. I guess there is no easy solution.

agape
Visitor

I also tried connecting to Wi-Fi with the apps, as the firewall is supposed to block traffic only through mobile data, and then the app will be displayed in settings -Data usage -show Wi-Fi usage and I can then change the settings for the apps. I tried that for an app, but it didn't work. I will try that with the other apps too and see if it works.
agape
Visitor

The last method - to use wifi - worked. But the feature is definitely not a well contrived one. Hope Android developers come across this bug and fix it.