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mobile data disabled still getting notification on data usage (lose of money)

gulfu
Visitor

mobile data disabled still getting notification on data usage (lose of money)

i am having xperia t2 ultra dual.  after recent update i am loosing money on mobile data even with mobile data switched off..  i am attaching screen shots showing mobile data usage report i get frequently  even though i havent turned on mobile data..

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I get  money deduction message every 10 mins.. i havent even turned on mobile data .. please help fix this issue

4 REPLIES 4
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Uliwooly
Expert

Is your phone locked to a carrier, network branded? Do you send or receive MMS?
gulfu
Visitor

no not  locked  and i dont send mms

i just found that disabling location service  helps..  but when i enable it back  mobile data  is deducted every 10 mins even thou its turned off 

Tags (1)
profile.country.GB.title
Uliwooly
Expert

You should really contact your carrier/network regarding this issue.

LOVELESHKHATTER
Visitor

Just disable location from your device,  location is automatically use mobile data even it is disable hope it will help you and save your money