No 5Ghz Wireless

[awmackay]

Hi all,

Not sure when it first occurred (before lollipop, I hoped it would fix it!), but I cannot see or connect to any 5GHz wireless networks on my Xperia Z3 Compact.  Using a third party app I can't see a single 5Ghz network regardless of what channel I change it to on my router.

The phone is up-to-date, has a valid sim card and works fine for all other services.

The strangest thing is that the network I'm trying to connect to is not a problem for my other (identical) Z3 Compact...

Any ideas on what to do?  I'm not keen on having to do another factory reset/restore...

[Uliwooly]

Do you experience the same with other routers?

[awmackay]

I've tried on other routers too (with both phones too)... Same result!

[awmackay]

Stil no progress with this.

I have two Z3 Compacts, one can see the 5Ghz and one can't...

Does anyone from Sony every help with this forum?!

[Uliwooly]

@awmackay 

this is a user based forum, if you want support from Sony, you have to contact them directly

http://support.sonymobile.com/global-en/contactUs/