Software Repair Error - Continuously Rebooting

[KIRANKUMAR1]

MY XPERIA ION LT28at IS CONTINUOUSLY REBOOTING WHEN I TRIED TO REPAIR MY SOFTWARE WITH PC COMPANION IM GETTING THE ERROR MESSAGE Error code: UEGetPhoneInfoMissingInfo
LT28at 3522 1255-7823 R21G 6.1.C.1.111""

Kindly help to resolve the issue as soon as possible 

Thanks & Regards.

[CameronT]

Hi @KIRANKUMAR1

Welcome to the community. 

If Xperia companion is not working correctly there are a few steps that you can try to resolve this.

Try these methods one after the other. Verify after each method whether the problem was solved, before trying the next one.

• Make sure that you have a working Internet access. Visit any website, for example, www.sonymobile.com, to verify that the computer can access the Internet. If that is a problem, please check cable, router or the Internet service provider etc.
• Check your firewall and make sure that Sony Ericsson Update Engine and Xperia Companion are allowed to access the Internet. For instructions, refer to the user guide for the firewall.
• Check your proxy settings. If you are trying to update your device when connected to a corporate network, you might be using a proxy. Contact your network administrator for further assistance.
• Check that Java is up to date on your computer. https://java.com/en/download/
• Restart the computer and try again.

[KIRANKUMAR1]

I HAVE TRIED EVERYTHING THAT U HAVE MENTIONED STILL SAME PROBLEM PERSIST. KINDLY HELP ME

[Uliwooly]

@KIRANKUMAR1

There's no need to SCREAM!!!

try a different computer, if that doesn't work then contact your Local support

[kirinto]

i tried this too, 1 pc WinXP, 1 pc Win7 and 1laptop Win10. the 3 of them gave me the same error