Hey all, I have a sony xperia Z and this morning when I tried to use it the touch pad stopped responding to all touch. I still receive messages, emails, calls etc. but I am unable to access my phone. It is confusing as I didn't drop it or get it wet.
I tried turning it off, pressing down the lock button and volume button until it vibrated 3 times.
Then I was talking to someone on the Sony Chat before and he told me to download my stuff onto PC Companion and reset my phone.
I tried this but due to it needing my phone's screen to be unlocked, and i can't do this as my phone doesn't respond to touch at all, I don't know what to do. Please help me! Is this a common thing to happen randomly to peoples phones?
How do I fix it, I love my phone and don't want to loose all the data on the handset as It means a lot to me.
