Touch screen unresponsive during incoming call

[Sagar1304]

Whenever there is an incoming call the touch screen hangs and the slider to answer the call doesn't respond

[_alexdon_]

@Sagar1304 Check if the same occurs in safe mode.

[Sagar1304]

The problem is intermittent

[Uliwooly]

@Sagar1304

Does your phone has a protective case or film?

[Sagar1304]

yes it has scrren guard but that is not an issue