Hi, I'm trying to book my phone in for repair and it won't switch on, so I can't find the correct IMEI number. I have found the IMEI/ICCID number on my delivery note, but the website is not accepting it. Please help.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
If you are trying to add your IMEI-number via our website, make sure that you only enter it with numbers and no spaces and/or "-" signs. Otherwise, I suggest that you contact your local support team for further assistance since this service may vary from market to market: http://support.sonymobile.com/global-en/contactUs/
