Z3+ water damage

[Optimus_prime]

I have a Z3+ which gpt water damaged as a result i contacted the sony serbice centre in south africa to have it fixed i sent the device via courier only to be dissapointed when they said they dont have spares fpr the phone wherecan i get this device repaired since every service centre i have contacted is telling ms the same story " the phone has not been released in our country " or there is a shortage of spares

[Uliwooly]

@Optimus_prime

I'm sorry to say this but if the phone was not bought in your country there's no warranty on the phone, only on the country it was purchased from. 

[Optimus_prime]

I understand that at this stage im desperate im willing to pay money for it to get it repaired but the problem is which service centre should i send it too because all the service centres i have contacted sofar cannot help me

[Uliwooly]

@Optimus_prime

I understand your frustration but if the phone it's not available in your country, none of them will have spare parts nor will repair the phone; if it's water damaged chances are that there's nothing that can be done to fix it

[Curnow1]

As @Uliwooly. if your phone wasnr bought in the country you are now then no service will be able to fix it 

Sony doesn't sell international warranty plus if the device got water damaged there is a low chance of fixing it. If it was a faulty device then it should get replaced by sony but only in the country where you purchased the z3+

[Optimus_prime]

Guys u mean to tell me that they cannot replace the motherboard and maybe fix the device ? 

[Optimus_prime]

Hahahah problem im in Africa i bought the device from ebay

[Rickard]

Sorry to hear about your phone

To say if it's possible to repair the phone or not, it needs to be investigated by an authorized service location. But in most cases, it's not possible to repair a phone that has been damaged by water and the entire phone needs to be replaced.

If the cause for water entering the phone is a manufactoring defect, this is covered by warranty and the phone is replaced on warranty but as already mentioned, you will need to take it to the dealer or a service location in the country/region where the phone was sold.

[Curnow1]

You will have to contact ebay in this situation. 

[Uliwooly]

@Optimus_prime

I agree with @Curnow1 contact the seller, there's nothing else anything can do here, I'm sorry.