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Hesdphone playback buggy

SOLVED
Fred1145
Visitor

Hesdphone playback buggy

I just received my xperia xz2 and is pretty excited about it.

 
However, the system has a huge probelm: when I plugged in my headphone through the included USB c dingle and play music, whenever I switch between apps or even just press back button within the same app, the music plays through speaker, pause, then back to headphone. Same thing goes just for using copy and paste.
 
I assume you can quickly see the problem: the phone can never be used in public. Defeating Sony advertised supreme audio experience., let along this is a premium device. 
 
Please fix this. 
 
Also, it would be nice to change the default input method from Swift to Google input. Google prediction is much more needed l than swift one finger typing.
 
Seriously. 
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.US.title
Qatrium
Expert

@Fred1145

For the headphones issue: make sure that the USB-C converter is firmly attached to the port. Then try clearing the cache of Smart Connect app by going to Settings -> Apps & notifications -> App info -> Smart Connect -> Storage -> Clear data. Restart your phone and see if the problem persists.

For the keyboard: Install Gboard from Google Play store and set it as the default input method, then disable Swiftkey from Settings -> Apps & notifications -> App info -> Swiftkey

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3 REPLIES 3
profile.country.US.title
Qatrium
Expert

@Fred1145

For the headphones issue: make sure that the USB-C converter is firmly attached to the port. Then try clearing the cache of Smart Connect app by going to Settings -> Apps & notifications -> App info -> Smart Connect -> Storage -> Clear data. Restart your phone and see if the problem persists.

For the keyboard: Install Gboard from Google Play store and set it as the default input method, then disable Swiftkey from Settings -> Apps & notifications -> App info -> Swiftkey

Fred1145
Visitor

Thank you! Restarting does solve the playback problem. And I am able to disable switf key right now!

profile.country.US.title
Qatrium
Expert

@Fred1145

Great news! Glad we could help.