SD Card Issues

[Shoemaker]

Hi,

I would like to know if any other people using the XZ1 Compact (+Android 8.0) experience funky behaviour regarding their sd card in apps like Spotify, Netflix, Google Play Music, ...?

For example: Spotify doesnt even recognize the sd card. So downloads just hit the phones storage with no option to select the sd card. Netflix has the identical issue; I can only select internal. Google Play Music lets me at least choose the SD card in their settings but the moment I pick the sd card option the app just crashes.

Amazon Music displays the sd card but with a capacity of 0.0 GB (even though it was formatted a second ago). 

Things like the camera app saves the data to the sd card as expected when I changed the setting.

What is going on here? Is this a known issue? Anyone else experiencing this behaviour?

Byebye

Michael

[berardipi]

Hi, i've tried your method but it didn't work for me.. what do you suggest to do? i've tride to format exfat before the reset but it didn't work.

[Shoemaker]

You could try a new sd card or perhaps try to remove the partition from the card before doing the hard reset via the Sony tools. 

[Shoemaker]

Follow-Up:

One reason this might pop up again is enabling sd card encryption.

I dug around trying to debug this and found that the API calls to get a list of available storage paths (getExternalFilesDirs) just returns one entry -> /storage/emulated/0/...  which is your internal storage. The sdcard is completly gone now.

I do get a warning during that call though:

"Failed to ensure /storage/{MY_SD_CARD_UUID}/... due to removable external storage file-encryption has been executed."

I think if that warning wouldn't pop up, I probably get a second entry in the API Call and Apps can select the sdcard as storage again.

Maybe somebody will find anything.

[berardipi]

Hi, i've solved the problem and now i have sd acces in all the app i want. But could you transfer data app  in the sd card? In the app info, in storage, there are no more the possibility to choose where to save the app data of some app like real racing. Or when you go to the storage menu, in transfer to sd, there are only photo,video and music, and there isn't app no more.

[pseudonym]

Unless I am mistaken, I believe that it is no longer possible (since at least Android 8.0 6.0) to store apps and app internal resources on the SD card. I think you can only store images, video, audio files, text and other documents that can accessed independently.

[Edited to correct information]

[berardipi]

With 6.0 and 7.0 you can still do it, With 8.0 you can't and if i knew before purchasing a 32 gb model it would have affected my choice...

It's unbelievable that one of the android's strong point, the sd support, has been removed for all the customers without warning.

[Mobil21]

Hi, I got the same problem with my phone and Memory, one question 

After doing this procedure I could activate again the encryption or this should be avoided?

Have you tried that?

[MoreToRemember]

I tried it - and had the same problem all over again.  I think that is what caused the problem in the first place.

[Shoemaker]

Just want to add that with the latest xperia system update the sd card worked again.

[Casiotone]

HI Shoemaker, that sounds promising, what version is the update you got?