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Wi-Fi message of "no internet acces" even when connected

Negative1
Visitor

Wi-Fi message of "no internet acces" even when connected

Hi, I'm having an issue with my Sony xperia xz premium, I keep getting this message when connected to the Wi-Fi of "connected, with no internet access" even though is connected and running with no issues. How can I fix/get rid of this problem. I already checked the option of having it always on even when on sleep and I already tried on safe mode and the issue persist.

Thanks in advance for the help. 

5 REPLIES 5
profile.country.US.title
Qatrium
Expert

@Negative1

This message will show up when the device can't ping some Google servers, and this usually happens if you're in a place/country/region which has blocked some of Google services. Is this the situation?

Negative1
Visitor

Hi, thanks for your reply. Yes, that explains a lot, I'm in China so Google is banned here and I use VPN all the time for everything. So I'm guessing I'll just have that notification there no matter what? 

profile.country.US.title
Qatrium
Expert

@Negative1

Yes, I guess this will persist as long as those Google sites are blocked.

Negative1
Visitor

I see. Thanks again for your help.

Have a nice day. 

profile.country.US.title
Qatrium
Expert

@Negative1

No problem, glad we could help Slightly_smiling_Face