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Your device is unlocked cannot update

Venky555
Visitor
November 2017
November 2017

Your device is unlocked cannot update

I am not able to update to oreo. After downloading I get a screen message. The device is used locked cannot be trusted. How to correct it 

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3 REPLIES 3
ChloeS
Contributor
Contributor
November 2017
November 2017

Hi @Venky555

Welcome to the community!

Have you unlocked the boot loader on your device?

Let me know Slightly_smiling_Face

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Venky555
Visitor
November 2017
November 2017

After downloading the new update it says. Your device is unlocked. Cannot be trusted. Unable to install the update 

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ChloeS
Contributor
Contributor
November 2017
November 2017

Hi @Venky555

I understand that is the error message you are receiving, but again have you unlocked the boot loader on your handset?

Let me know Slightly_smiling_Face

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