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Default Youtube app stops streaming midway

SOLVED
Gauri
Visitor

Default Youtube app stops streaming midway

After the new update .244, my default youtube app stops streaming midway i.e. after about 2 minutes of streaming any length of video.... and it never resumes..... shows youtube app not responding.....it is not one time issue, but each and everytime it happens.....and there is no problem with my wifi or mobile network absolutely....

whereas when i try the m.youtube through chrome, it works fine without stopping... but it doesn't play in full screen...and ofcourse the quality is not good as well.... i was really enjoying my default youtube app since it was in high quality and full screen....  i even tried factory resetting.....updating youtube to the latest version....etc..,,, but this problem doesn't seem to stop....

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

If you don't have any other problems when using WiFi in the phone i don't think there's much else to do but to use the browser until a new update is available but try downloading a big file using WiFi just to make sure there's nothing wrong with the phone.

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15 REPLIES 15
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Uliwooly
Expert

how about if you try this

settings > apps > all > youtube > clear everything

Gauri
Visitor

Infact I tried that also... I first cleared the cache and then the app data and restarted but same thing repeated.. Then I forcestopped and restarted again ..still didn't work... Lastly I downgraded to the old 4.4.11 version...but still the same issue...
profile.country.GB.title
Uliwooly
Expert

is this playing all videos on HQ and Low Quality ?

Gauri
Visitor

Whether HD or HQ its the same problem...
Fahim715
Visitor

I think it is Youtube app problem

Gauri
Visitor

What is the solution then.....
profile.country.GB.title
Uliwooly
Expert

How fast is your connection? 

you can download speedtest and check it 

Rickard
Master

Does this happen both when using WiFi and mobile data? When using mobile data, proxy servers can sometimes cause problems for streaming. Try removing proxy/port from internet settings under Settings -> More -> Mobile networks -> Access Point Names.

If it's when using WiFi, try turning off the firewall in the router or open the ports 554 and 8554 in the firewall.

I believe m.youtube.com using a browser goes over another protocol then the app so this might be a problem with your connection not handling the protocol used by the app very well. Some older routers have problems handling RTSP protocol in the firewall.

Gauri
Visitor

Yes it happens only with wifi which I tested after ur post... Actually I have been using my phone for the past 5 months with the same router. But didn't find any problem until the update to .244. Though I'm not sure whether this problem is related to the recent update. Anyways as per ur advice I disabled the firewall in the router thru my iPad. But still the same problem.. And I donot know how to open the ports...,!? My router is huawei e5331 mobile router...