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issue with camera button

Steveixvii
Visitor

issue with camera button

After my z3c returned from warranty (speaker issue) I noticed with both 5.0 and 5.1 (reset done) that camera button worked perfectly To open camera, but not for taking photos, than I have To use touch shutter... Anybody can help?
10 REPLIES 10
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_alexdon_
Expert

Go to camera settings, there is an option quick launch which allows you to launch only, launch and shoot or none.

alexdon
Steveixvii
Visitor

Ehm... i know, but when I want To take a photo the button simply does not work
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_alexdon_
Expert

The camera button has two phases : focus and shoot. Did you press it accordingly? If still not working, perhaps the repair went wrong.

alexdon
Steveixvii
Visitor

I know, the strange thing is that button opens camera app while I press it, but then it does not work anymore for taking photos. Then the button is not broken I think
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_alexdon_
Expert

Try settings-apps-all-camera,force stop and clear data. Restart.

alexdon
Steveixvii
Visitor

Nothing to do, however I already tried a factory reset by PC companion
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_alexdon_
Expert

If after a reset it still doesn't work, I'm afraid you should take it back.

alexdon
Steveixvii
Visitor

😞😒thank you however
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_alexdon_
Expert

Keep us updated.

alexdon