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r-a

Hi all, this may seem stupid enough but I really want to turn off my lock screen function under security so I don't have to double lock it with a theme locker, but I don't seem to have the 'none' option like everybody else. Why?? Can someone please show me how to turn this off??

Rickard

If your phone is locked to a network the software in the phone may contain changes from the operator. It is possible that your operator (network provider) has removed this option in the phones they sell but it seems strange.

What you can try is to make a backup of the phone in PC Companion or to an SD-card and then repair the phones software using PC Companion: http://www.sonymobile.com/global-en/tools/pc-companion/.

If you still don't have the option after making a repair (check before you restore the backup) of the phones software i would recommend that you contact your operator to see if this option is available in the phones they sell.

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Uliwooly

It should be under

settings > security > screen lock

r-a

No, I know. It's just there is no 'none' option, only swipe and others. I want it to be none!

Uliwooly

I don't have this phone, but its supposed to be similar to my Xperia Z, but looking at the Z1's user guide it seems that its not available, quite odd

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z1#Setting-a-screen-loc...

r-a

Yeah, I read that too. But I saw clips on YouTube with the Z1 and they had the none option, which I was surprised about, because.how can there not be a none option!? First phone after moving to android... It's confusing! But I definitely love this phone, so far!

Uliwooly

Indeed, its pretty much standard to have that option on android, you can use an app, to have that option, you can have another app to shake to unlock your phone, etc.

I hope Sony fix this

Rickard

"None" is available as an option on Z1 as well but some security softwares can disable it or if you use company email it might be disabled by a policy from your IT-department.

Go to Settings -> Security -> Device administrators. If you have anything enabled here that's probably the reason you don't have "None" as an option. If you turn the administrator off and restart you should see the option again but the app/service that added the administrator will not work.

r-a

I deactivated all administrators, restarted phone twice but still no 'none' option. I wish I could post a photo to show you. It's really annoying and Im starting to feel like there's no way out of this.

Uliwooly

press and hold power & volume down > that will take a screenshot

r-a

I cant insert image onto this forum

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