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Problem with advertising

SOLVED
tifil24
New

Problem with advertising

Hello,
 
I have a little problem of publicity. Let me explain.
Since last night, when I lock and unlock my phone, an advertising window appears. Only when I turn on to the Internet (either wifi or mobile data), when I have not Internet enabled, this does not occur.
When I click the multitasking button, there is no name in this window, I looked in the current process, I did not see anything strange. Nor even in the installed apps.
I tried various antiviral application to scan the phone, but nothing has been detected.
 
I have no idea what it may come, I installed an application store, but an ultra-known application, so it is not something sensible.
 
What do you advise me to do? (If it's possible, I don't want to do a factory reset ^^).
 
thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions
tifil24
New

I found it !!!!!!!!!
I go to settings, security, device administrators, then I had something without any name like in the screen, and I disabled it.
Then, once I disabled it, I Could uninstall the app in the screen. And now I don't have no more this problem.

Thanks to all for your help guys !!! 🙂

View solution in original post

17 REPLIES 17
profile.country.RO.title
_alexdon_
Expert

Can you try to dial *#*#73556673#*#*?

EDIT: @Viridis thanks for saying that, perhaps he should also check safe mode.

alexdon
profile.country.GB.title
Lord_viridis
Expert

It's more than very likely a ram or battery optimisation app.
Seen many cases like this and each time it was a "optimising" app
tifil24
New

So, I do *#*#73556673#*#*, but then what I do ?

I check If I've always the same problem ?

profile.country.RO.title
_alexdon_
Expert

That's for when the device has demo mode enabled (its basically the word SERVICE). Check if the same occurs after dialing. If it still does, boot in safe mode.

alexdon
tifil24
New

I did the *#*#73556673#*#*, but it does nothing, I mean when I put the last "*", nothing occur.

Whan I boot in safe mode, I don't have my problem, when I unlock my phone, nothing appear Slightly_smiling_Face

profile.country.RO.title
_alexdon_
Expert

In this case, it's something you have installed. Apps like CM security apps or similar can cause this.

alexdon
tifil24
New

I don't have any apps like this installed on my phone.

And, when I see all my apps, I can't say where do it came from.

profile.country.RO.title
_alexdon_
Expert

You can only check one by one. It might have been an website as well. Boot back in normal mode and see if the same occurs.

alexdon
tifil24
New

After the safe mode, I boot again in normal mode, but I have always the same.

I will try with one by one, I will uninstall one by one and check.