85” Sony Bravia keeps dropping wifi

[Snoozy402]

I purchased an 85” Sony Bravia TV 3 weeks ago. Whilst I am watching films on Wi-fi the TV keeps disconnecting Wi-fi. I live in a big house with no near neighbours. We have a Tenda Wi-fi booster located next to the TV so the connection is excellent. All other Wi-fi enabled devices such as iPads and phones do not drop the Wi-fi connection despite being further away from the source that the TV. Is there an automatic timer set up to disconnect Wi-fi or is there an issue with my new TV? 

[Pascale_F]

Hi Snoozy402, 

Welcome to the community. 

I'll just try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

[rooobb]

This kind of problem is almost 90% caused by something wrong in the network that is really hard to analyze not being at your home. I would bypass everything by cabling the tv since the repeater is so close.

[Snoozy402]

Thanks for the advice. When you say cabling the T.V do you mean putting an Ethernet cable from the TV to the virgin Wi-fi hub? 

[rooobb]

Yes or if you cannot set up a couple of powerlink

[Snoozy402]

Thanks. I have attached an Ethernet cable from the back of the tenda booster box to the TV so will see how it gets on tonight as I don’t have a long enough cable to attach it to the router directly. If that solves the problem does it indicate what the actual issue is with? I am concerned that if I want to add wireless devices to the TV at a later date they will suffer the same issue. Thanks so much for your advice. I will post again if the direct connection stops the TV dropping Wi-fi. 

[rooobb]

It is hard to say...there can lot of issues in the channel chosen or some drop in the line in some routers ...a wired connection is always the best solution

[Snoozy402]

Thanks Rooobb. The wired connection to the tenda nova Wi-fi extender is allowing us to watch movies via Wi-fi. Thanks for your help..... Much appreciated.