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Braiva 7 Firmware v112.626.100.1 Broken

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ChezMG
Member

Braiva 7 Firmware v112.626.100.1 Broken

Since installing this firmware a month ago.

The following picture settings now have no function.

Gamma, black adjust, adv contrast enhancer, live colour.

I see that America, Australia, Asia have already had the fix.

7 REPLIES 7
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SatoruGojo
Community Team

@ChezMG Can you clarify the full model number? Is this the software version v112.626.100.1?

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ChezMG
Member

My Previouse post was deleted.

So i will write again.

Yes it is that firmware

The issues have been well documented on avsforums.

Response from sony support case:27451730

With reference to your enquiry regarding your Sony K-55XR70, we are sorry to learn about your experience with the latest software version.

Kindly note that we the release dates of the software versions are not yet published, but we will make sure to pass your feedback to the relevant team, and ensure that they will do their best to update this version as soon as possible.

Should you have any further questions, please feel free to reply to this email.
Thank you for your enquiry.
Yours sincerely,
SaifEldin

SONY SUPPORT TEAM
SUPPORT: http://www.sony.co.uk/support/en

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ChezMG
Member

2nd month of waiting for a fix which america,australia got over a month ago and now a new update for america again.

really thinking of dumping sony completely.

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SatoruGojo
Community Team

@ChezMG does it have no effect with all the content of the TV? Do use external devices with the TV?

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ChezMG
Member

All sources.

Aerial, Internal apps, external boxes: nvidia shield pro, freesat box. None of the setting i had listed function.

 

Game mode is not usuable for pc gaming as it will randomly wash out the picture. Only a reboot of everything brings it back until it does it again.

Outside of game mode input lag is horrendous and not usuable.

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TheRealOG
Community Team

@ChezMG I've heard that Sony is going to release a software that addresses this issue!!

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ChezMG
Member

@TheRealOG 

My initial response would have been:

I heard Elvis still lives

or

Pigs might fly.

 

But joking aside.

Its been 2 months of this broken firmware. Sony is well aware of this and quickly fixed it for America  plus 1 update.

The offending firmware has not even been pulled.

All those customers that have just bought a B7, B8 or B9 and get told there is an update. Blindly update and find the tv is no long functioning properly will use the return window and then bomb review them.

So it seems priority is not that great when it comes to fixing it for  the EU & UK.

I would like to believe what you say, but until that happens, here's a big pinch of salt.