HDMI notifications

[Tallis]

I purchased a SONY BRAVIA 8 65" K65XR80PU and SONY BRAVIA THEATRE BAR 8 in early September. On the whole I'm very satisfied however, there is one annoying niggle that I hope you may be able to offer some advice and perhaps a solution.

The Sony Theatre Bar is connected via the specified eARC HDMI port and a Sony Blu-ray Player and also an EE TV Box Pro are connected to the television via HDMI ports 2 and 4 respectively and the Set Up process completed for each.

Although these devices are correctly identified on the appropriate HDMI input and function correctly when turned on I continue to get a 'BRAVIA notifications' that reads –

"Device connected to HDMI 2 (or 4)
Select [Set up] before starting set up on the device"

I have done this numerous times, including after a 'Power Reset', and although the 'notifications' may disappear for a short time they soon reappear.

I have performed a 'Factory data reset', purchased new 'high speed' HDMI cables and also completed the latest software update and although fine for a couple of days the 'notifications' have started again.

I would obviously appreciate any suggestions and a permanent solution to this problem.

[Anonymous]

Did you try to swap the HDMI cables ends?

Also try to Disconnect all the devices then unplug the TV for 2-3 min then plug it again 

@Tallis 

[royabrown2]

@Anonymous 

God, how I wish HDMI cables were bidirectional 😢

[Tallis]

Followed your advice but unfortunately still getting notification that devices connected to HDMI ports need to be Set Up.

[TheGOAT]

@Tallis I think you need to report this to Sony's tech team, and then I believe the will fix that issue in the upcoming software update, use this to contact them: https://services.sony.co.uk/supportmvc/en/contact/

[ABEIDO]

Did you get this fixed or are you still having a problem?

I have this to and after the recent uppdate its still the same.

My devices

TV: K65XR80

SOUNDBAR: HT-ZF9

[graygerman]

Wouldnt worry about it, i have a ps5 on hdmi 4 and a sony bluray on hdmi 3, thats the first point, if using any 120hz devices or Arc devices, make sure they are connected to usually 3 and 4 on hdmi with sony, 1 and 2 are normally just 4k only.

Anyway despite setting it all up the devices and setting up Hdmi Cec i still get the notifications.

My understanding of the problem is, the tv understands and behaves as it should when youve set them up, but it will always still show the notifications in the notifications centre and if you clear them they just return, they are just there to remind people, not t9o specifically target you that uou havent set them up right.

So do your setup of devices, then just forget and ignore the notifications.

[ABEIDO]

Yes i get that its just the notfication and that the config stays put. But i find it annoying still as the notifcation could be other things aswell. And in my my this should be an easy fix in coming updates to get rid of.