No HDMI control and no ARC after update to 6.7205

[AdyRoc]

After the latest software update the TV no longer switches on when I switch on my Sky Q box and the sound bar is not controlled via the ARC connection (doesn't switch off / on or adjust volume using TV remote).

I have checked all the settings and they seem to be OK. Everything worked fine before the update.

Any idea what I can try to fix the issue?

Is it possible to roll back to the previous software?

[LightFoot]

Hi @AdyRoc 

Unfortunately it is not possible to roll back a firmware update. What is the full model number of your TV?

A simple reboot (hold down the remote power button for about 10 seconds) or even a full factory reset may help.

I have to say the 6.7205 update completely fixed my KD-55XE9305 random reboots.

https://www.sony.co.uk/electronics/support/articles/00274122

[SkyNet404]

Hey there,

Yea, as mentioned above there's no way to revert back to the previous software version I'm afraid, also as @LightFoot added, it's worth to reset the TV and test it once more.

Hope it helps.