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problems after updating version 6.4048 for tv KD-55X85J

profile.country.CZ.title
peluton
Explorer

problems after updating version 6.4048 for tv KD-55X85J

When watching the Hd program via the cl module, the image occasionally freezes.this problem was not in the previous update.

5 REPLIES 5
profile.country.GB.title
Bat_Rick
New

Hi Peluton,

 

You are using the internal tuner, correct?

profile.country.CZ.title
peluton
Explorer

Yes

Piscie
Community Team

Hey @peluton,

 

Is there a Setup box connected? Have you tried it with any different TV?

profile.country.CZ.title
peluton
Explorer

yes it tried the second tv with dvbc tuner and there is no problem

profile.country.GB.title
SkyNet404
Specialist

Hey @peluton,

 

I would recommend getting in touch with Sony directly, as there has been talks online that this is a known issue that they've acknowledged, so maybe they have the solution for it!

 

Cheers,