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Remote eats batteries in 1 week

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Toraqa
Explorer

Remote eats batteries in 1 week

My tv is 55XE8596, remote is rmf tx300e, Using branded alkaline 1500 and 2400 batteries, they only last about 5 days to a week, i dont even use the voice control, I've tried to open the remote, but no luck.

For the past couple of months, I've spending 10£ a month on batteries.

Any help would be appreciated.

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Accepted Solutions
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LightFoot
Specialist


@Toraqa wrote:

Thank you for your reply 

I've tried all fixes mentioned in that post already, nothing worked for me, i bought my tv in Nov 2017, so im not sure im still under the warranty.


Hi @Toraqa   You have nothing to lose by phoning Sony. Just have the serial number and original receipt at hand. Most people get a 5 year warranty when buying a Sony TV. If you have to buy one then a non-Sony substitute costs £10 or a genuine Sony for £40 from a well known on-line retailer. You can always send it back for a refund if it is not suitable. The batteries should last at least a year.

View solution in original post

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Toraqa
Explorer

I've contacted sony, it took a while, but thankfully my tv is still under warranty, and i was promised I'll be sent a new one in the following couple of days, thanks for all your help.

View solution in original post

5 REPLIES 5
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LightFoot
Specialist


@Toraqa wrote:

My tv is 55XE8596, remote is rmf tx300e, Using branded alkaline 1500 and 2400 batteries, they only last about 5 days to a week, i dont even use the voice control, I've tried to open the remote, but no luck.

For the past couple of months, I've spending 10£ a month on batteries.

Any help would be appreciated.


Hi @Toraqa 

 

https://community.sony.co.uk/t5/android-tv/remote-control/m-p/2580966?advanced=false&collapse_discus...

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Toraqa
Explorer

Thank you for your reply 

I've tried all fixes mentioned in that post already, nothing worked for me, i bought my tv in Nov 2017, so im not sure im still under the warranty.

profile.country.GB.title
LightFoot
Specialist


@Toraqa wrote:

Thank you for your reply 

I've tried all fixes mentioned in that post already, nothing worked for me, i bought my tv in Nov 2017, so im not sure im still under the warranty.


Hi @Toraqa   You have nothing to lose by phoning Sony. Just have the serial number and original receipt at hand. Most people get a 5 year warranty when buying a Sony TV. If you have to buy one then a non-Sony substitute costs £10 or a genuine Sony for £40 from a well known on-line retailer. You can always send it back for a refund if it is not suitable. The batteries should last at least a year.

profile.country.GB.title
Toraqa
Explorer

I've contacted sony, it took a while, but thankfully my tv is still under warranty, and i was promised I'll be sent a new one in the following couple of days, thanks for all your help.

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ginatooker
New

Forcibly turn on the power saving mode from the settings menu - battery. It is necessary to reduce the display's brightness, reduce the auto-lock time and disable functions such as background update and auto-upload. Disable background software updates from the Settings - General - Content Update menu. This measure will come in handy when you forget to turn on the power saving mode or do not want to turn it on. Disable Siri listening via the Settings menu - Siri. Many people use the TV as a backlight, and perhaps because of this, the steering wheel also discharges quickly. This is not worth doing because you can use an explosion-proof LED flood light and save batteries on the remote.