Setting up

[Harveybengen]

I am trying to set up a new tv.  I need to connect it to my wi fi so I selected my sky network and put in my password.  The tv said the password was incorrect but it doesn’t give me any option to put it in again.  I keep going round in circles and I cannot get passed this stage.  I can’t access my sky box or free view.  I have a tv I cannot use.  

[Peter_S.]

Hi,

You should be able to change your password in the network settings of your TV.

Try to use the advanced settings if the simple ones do not work.

Cheers

Peter

[Harveybengen]

What I was not told anywhere was to skip trying to sign into wi fi so that I could continue with the set up so that I could then get to settings and re-set the password.  Sony no help - no phone number in the uk or even an email address.  Non-existent customer service.  Wont buy Sony again

[Win_88]

Why not connect with WPS?

There's usually a second option during network setup (WPS), you'll also find a WPS button on the router. You can usually activate it by long pressing that button which usually lights up a corresponding LED on the router.

While the light is ON/Flashing, select WPS on the TV and you won't need a password. WPS automatically switches off after that on the router.

Win_88