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Sony Kdl W755 software an fw crash, error 2123

SOLVED
tmarko
Explorer

Sony Kdl W755 software an fw crash, error 2123

Hi to all, im having problems updating my w755. When i want to update android software im always stuck on 88% and having error 2123 (An error occurred during the software update, . The update server in temporarily unavailable. Please try again later Error: 2123). Ive tried several time, over cable, wifi, nothing. Always stuck on 88%. Same thing with fw, ive downloaded fw from sony site, connect usb to tv, the fw starts to copying and again on 88% tv restarts. So if anybody nows how to resolve this, please help! Thanks!

225 REPLIES 225
bilze23
Explorer

it works!! Thank you :slight_smile:

Nova19
Explorer

Hi I'm having the same problem. Model KD43X8305CBU

 

Please help!

lestolk
New

Hi,

I have a similar problem.
Someone pressed a button, and now there is a network plug on the screen with a red cross.

Television responds to nothing.

There is a key combination to get the television out the update modes...?

Anonymous
Not applicable

Hi @lestolk

 

The TV is probably updating to the newly released FW.  See:

http://www.sony.co.uk/support/en/content/cnt-hn/prd-tvhc/android-tv-2015-and-2016-models-19-July-201...

 

Suggest leaving it on for a while for it to update.

 

Cheers

lestolk
New

YES !

it's working again 

THANX

lord.ford
Explorer

Hi Quinnicus

 

Im having the same error message and am unable to update FW on my W755. Any chance you could assist?

 

Thanks :slight_smile:

ThomasTuck
Explorer

Hi, I'm having the same issue it stops at 76% exactly in the download from wifi or lan and the usb copying just shutsdown the tv i've tried to reset and everything im desperate my tv just broke down after 5 months so sony came and gave me a new one but now i cant update !

 

Please help!

 

Thanks in advanced

-Thomas

ThomasTuck
Explorer

My Tv is a 75x8505c

Anonymous
Not applicable

Hi there

 

Ive sent you a PM with some instructions, let me know how you get on.

 

Cheers

lord.ford
Explorer

Hi Quinnicus


Please could you send the response to me also!!


Thanks :slight_smile: